What
Where

Get email updates when new matches pop up.

Credit: TotalBeauty.com

14 Secrets Your Hairstylist Won't Tell You

Updated: Friday, 16 Oct 2009, 8:22 PM EDT
Published : Friday, 16 Oct 2009, 8:17 PM EDT

TotalBeauty.com

Whether you think of a salon visit as a fun treat or a necessary chore, you'll want to get the best service (and hairstyle) possible, right?

That's why we talked to the experts, Marco Pelusi, owner of Marco Pelusi Hair Studio, Jenny Balding, senior stylist at Cutler/Redken Salons, Whitney Olson, stylist at Warren Tricomi Los Angeles, and Rosie Acosta, salon manager at Warren Tricomi Los Angeles. They told us the secrets of the salon -- the best times to go, how to get that last-minute appointment when you're desperate, and much more!

In Pictures: 14 Secrets Your Hairstylist Won't Tell You

The best way to find a hairstylist …

Is through referrals. This is really how stylists get business. So ask around -- friends, family, even strangers on the street -- anyone whose hair you like. Find out where they go and when you make an appointment mention who referred you. Then, if you like your end result, pass along the love and refer them to others (your stylist will really appreciate it).

The worst appointment times are …

Saturday mornings. Stylists vary a bit on this, but the general consensus is to avoid Saturdays (their busiest day), especially Saturday mornings. Fridays are also less than ideal, since it's the end of the week and your hairdresser is most likely tired and looking forward to the weekend (think of how focused you are on a Friday afternoon, makes sense, right?).

Other bad times: The first appointment of the day, since the stylist hasn't settled in yet and could also be a little late. The last appointment is also not the best since the stylist will be tired and ready to go home. Lunchtime can also be difficult, since stylists, like the rest of us, can get cranky when they're hungry.

The best appointment times are …

Early in the week (like a Tuesday or Wednesday) in either late morning or early afternoon. The stylist isn't tired but is settled into their routine, it's less busy so you'll get more time with the stylist, and it's easier to get a last-minute appointment. Try to aim for the second or third appointment of the day, that way the stylist is there and set up but not yet tired.

If you're nervous about getting a new look …

Schedule a consultation, especially if you're seeing a stylist for the first time. Most should do them for free, particularly in this economy. Bring in pictures as examples of what you want and talk it over. A good stylist should honestly tell you what will and won't work for your hair and explain how they can modify your pictures to give you the best cut or color possible.

If your hairdresser is promising the world …

Chances are they are not being totally honest. It's nearly impossible to exactly duplicate that photo of Jennifer Aniston you brought in (since everyone has different face shapes and hair textures), so if they're assuring you you'll be identical twins when the cut or color is done, be wary.

On the other hand, a good stylist will be honest about what they can realistically do and will work with you to find something that will be right for your face shape and hair type.

The best way to get the appointment time you want is …

To pre-book. Ideally you should book your next appointment while still in the salon. Not only does this insure that you get the best day and time for your schedule, but your stylist will appreciate this show of loyalty.

The WORST thing you can do is …

Be late. Not only does it show disrespect for the stylist's time, but also if you're late then you make her late for the rest of the day. If you want the best service, show up on time, especially if you're the last appointment of the day (our stylists say if you show up late for the last time slot of the day you can forget any special treatment).

The BEST thing you can do is …

Tip well. If you want the best service (and a chance at scoring the ideal time slot or last-minute appointment), you'll need to tip well (20 percent is ideal). Stylists remember the customers who treat them well, and they'll go out of their way to do the same. Also, tip with cash whenever possible, credit card companies charge a fee for card tips, meaning the stylist actually gets less money than you intended.

Don't forget to tip this crucial player …

The stylist's assistant and/or the shampoo person. These people often are forgotten, but they're a huge part of your salon experience, so it's important to treat them well too. It doesn't have to be much, $2 to $5 is reasonable, but it makes a big difference. As Pelusi points out, "When you're getting your hair colored, that shampoo person has a lot of power over how your hair will turn out [as far as stripping color and rinsing it correctly and at the right time], so you want to treat them well."

You know those pricey products your stylist recommends …

You should listen. Yes, in some salons the stylists get a commission on sales, but it's such a small amount that it's not what's motivating them. The truth is if a stylist recommends something

it's because it'll be good for your hair, so if you trust your stylist, listen up. Especially when it comes to color-treated hair, the right shampoo and conditioner can help maintain the color and keep hair healthy.

Acosta explains, "You just spent all this money to get your hair colored or cut, it doesn't make sense not to spend a little more to get the right products to maintain the look." Plus, stylists admit that it makes their job easier when you come in with healthy hair, so that's their real motivation.

If you don't tip the assistants, the stylists will, which means the stylist will get less tips overall (not the best way to get on their good side).

An inch is not just an inch …

When you're talking about hair. This little measurement can mean vastly different things to you and your stylist. So instead of staying, "take three inches off," show them how much of your hair you want cut off so there's no confusion.

Other terms that are often misinterpreted: "brassy," "ash," "layers" and "graduation." All of these can mean different things to different people, even different stylists. To be clear, use pictures or other adjectives to describe what you want or ask your stylist what these terms mean so you're on the same page.

If you're desperate for a last-minute appointment …

Be honest. Explain your situation because salons will usually want to help you out (especially if you are a good customer, yet another reason to tip well). There are a few methods you can try to get squeezed in: 1. If the salon is booked, ask to be put on the wait list. This is usually first come, first served but if your situation is urgent (like a last minute date), they may be able to help. Once you're on the wait list, you can try two or three follow up calls to the salon to see if anything has opened up. This lets the front desk know that you're serious. Don't call more than that though; you don't want to be annoying.

2. If you have a good relationship with your stylist, politely ask the front desk if you can speak with them or leave a message for them to explain the situation directly. Stylists will occasionally come in early or stay late for their loyal customers if it's a hair emergency.

Ever wonder why prices can vary so much from salon to salon …

It depends on a few factors. One is the location of the salon -- salons in more affluent areas will likely charge more. Another can be the hairdressers at the salon. If any of them are "celebrity stylists," they may charge more. Also, within a salon the prices can vary based on how much experience a stylist has (whether he or she is a "master" or "junior" stylist).

In most cases, the price isn't the best indicator of how well your hair will turn out, that's why it's better to rely on referrals rather than the name or address of the salon.

The real reason some hair takes longer to cut than others …

Is texture. Stylists say fine hair is quicker to cut than thick hair and that texture matters more than length. So if you know you have really thick hair, be prepared for a slightly longer appointment.

And along those lines, if you are in a rush, make an appropriate appointment. A blow-out is quick, a cut or color is not. And tell your stylist ahead of time that you're in a hurry so he or she is prepared.

More stories from TotalBeauty.com
Top 10 Drugstore Acne Products
Get Rid of Dark Circles and Puffiness for Good
Save Money, Use Leftovers As Beauty Products (Seriously!)

  • Marketplace
Advertisement
  • Suggested Search
  • Similar Stories